sale  
SPECIAL SPRING SALE!!!
Save an Additional 10% Off + Free Shipping!

enter coupon code: more10

Free ground shipping within USA mainland

Shipping

We offer free shipping for all our teak furniture anywhere in USA mainland. For shipments outside US mainland e.g. Alaska, Hawaii and Puerto Rico, please contact us for shipping rates. All patio furniture sold at Classic Teak online  are shipped via Fedex, UPS or motor freight companies.  Shipping companies do not deliver to a P.O. box address, so please provide a street address including phone number.  Depend upon the item order size we use the following method to ship your item.

Standard Delivery

All smaller items are shipped via Fedex/UPS ground service and delivered to your door.

 Motor Freight Delivery

Large size order or item shipped via trucking freight companies. They only deliver during business hours Monday to Friday and adult signature required for large delivery. Fright company deliver item only curbside or garage or next to your door whenever possible.

White Glove Delivery

We only offer this service to our local Bay Area customers with little up charge. White Glove delivery will have all items unpacked, assembled, placed as directed to your patio, and any packing materials are removed by our delivery people.  Deliveries are made by appointment only

Express Shipping Service

We do offer special express shipping Services for rush orders with additional cost. Please contact us for discounted shipping rates as we will discount 20% to 40% of the shipping costs for rush orders.

 How To Handle Damaged Shipment

Please verify all items properly at the time your receive shipment. If you see any damage please notify Classic Teak as well as the carrier immediately (within 48 hours of receipt of goods). To exchange damaged items, please take digital pictures of damaged area and Email us. It will help us to file a claim with the shipping company.

Return Policy

We offer a 30 days money back guarantee on all products sold on ClassicTeak.com. Our customers have been happy with our quality and products. Our return rate is less than 0.1%. If you do have to make a return, please call us or email us to get "Return Authorization" before returning any items. We will make arrangements with shipping carrier to pick up the merchandise from your location. Please get "Return Authorization" within 30 days of your purchase. We will not accept return merchandise for items bought beyond 30 days until it is authorized. All products must be returned in their original packaging and must be in new condition. In the event of a return, the purchase price of your product will be refunded, less shipping costs.

In case of a return, please do the following:

  • Pack all merchandise in its original box,as you received, with all the cushioning and packing material, properly.
  • Contact Classic Teak customer service for a return request and authorization.
  • We will make arrangements with our discounted carrier to pick up the merchandise from your location( You can also use your own shipping carrier).
  • Once we receive the merchandise, our warehouse inspectors will inspect the item for any damage, use etc.
  • Full Credit (minus shipping charges for shipping back to us) amount will be mailed to you.

Note:- If you do not pack item properly , it may damage in transit back to us. Damaged items cannot be refunded. It can be shipped back to you at your expense.

Shipment  Refusal

If you refuse to receive any item delivered by a commercial freight company for any reason other than externally visible damaged merchandise, the item shall be treated as a return and return shipping charges shall be applied to you.

Tax Information

9.5% sales tax will be added for all shipments to California. There is no sales tax for shipments outside of California.

CANCELLATION POLICY:

A Cancellation fee will be applied for orders placed if the following criteria are not met:

Cancellation arrangements must be made by phone or email with a company representative. Cancellations must be made the same day the order was placed, during business hours of 8:00am to 6:00pm PST

  • CANCELLATION FEE:
  • VISA / MASTERCARD - 2.5% OF TOTAL PURCHASE PRICE.
  • AMERICAN EXPRESS / DISCOVER - 3.5% OF TOTAL PURCHASE PRICE.
If you cancel the order after we shipped the merchandise then you will be obligated for the shipment charges to and from your location.

For any additional questions, please contact us by e-mail or by phone.

Our e-mail address is sales@classicteak.com
Direct Phone:-800-616-0667
510-750-6055
Fax:- 510-619-9718

Classic Teak.com is subsidiary Unit Of J & M Decorations, Inc.

 

 

 

 

 

 

 

Featured Products

Classic Teak Bench 5F
$1,290.00 $690.00

Daytona Dining Table Set 11Pc
$6,990.00 $4,150.00


Cambria Folding Set 5PC
$2,890.00 $1,550.00